The corporate strategy transformation in terms ofthe evolution of shared service centres

Absztrakt

The article intends to reflect how a shared service center (SSC) verifies the academic pillars of the corporate strategic planning. It supports to understand the base concept of a shared service center and then connection is built up between the corporate strategy and the organization structure change. The core relationship goes through an evolution and prove how this organization matures from a cost effective stage (SSC) through effectiveness (BSC) to a transformation factory and RPA (Robotic Process Automation) catalyst to enhance the corporation footprint (GBC). The goal with this paper is to share and spread the knowledge so that the future generation can get familiar with the globally organized shared service center phenomenon; and understand their potential employer’s core operation and strategic thinking. The study can give significant benefit from both the employers’ and employees’ prospective if SSC, BSC or GBC buzz words bear clear message and expectations with straightforward alignment in a potential future common work.